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  • The UX of Unretirement: Implications for User Experience (UX) in Digital Products and Workplaces

    High inflation and insufficient savings for retirement is leading many older workers to delay or even abandon retirement plans. Research in the Harvard Business Review suggests that multigenerational teams can enhance productivity and performance, given that team members are willing to learn from their differences, as noted by researcher Megan...
  • Strategies for Successful User Interface Migrations

    Embarking on the transformation of a legacy application to incorporate a new user interface may seem daunting. It involves modernizing a web application while attempting to mitigate disruption for users, which often proves to be a complex task. Although change is essential and the updated interface is projected to enhance...
  • Real time user interface production with generative AI hints at radical changes to UX design and accessibility

    This post contains a lot of questions and very few answers, I hope you enjoy it regardless and it triggers some thoughts. Back in March, OpenAI demonstrated their newest model “GPT-4V” (the V is for Vision) on a dev stream: In this YouTube video at 16:19, Greg Brockman demonstrates turning...
  • How to Get Your First Job in UX: A Guide

    I’ve done a lot of UX work over the past 20+ years, from freelance and contract, to startups and big enterprise companies. I’ve also seen thousands of CVs (really) and hired over 100 people into design roles. I get asked (some permutation of) this question a lot, so it seems...
  • Generative AI and User Experience: The Good, The Bad, and The Ugly

    Hype around Generative AI has exploded – but we’re only beginning to understand the implications for software products, user experiences, and the risks of excluding people. The good: meaningful results for everyone For most of the history of software, to use any application you had to understand the graphical user...
  • On Artificial Intelligence in User Experience Design

    Or, why you won’t be replaced by a robot (yet). DALL-E 2, Stable Diffusion and GauGAN are some examples of cutting-edge AI systems that use advanced machine learning to generate realistic imagery from a text prompt. I’ve been playing with all three over the past months and some of the...
  • How to: Make the Perfect Search Control

    I get it - you’re a new UX designer, you’re enthusiastic and bursting with ideas. You’re a revolutionary and you’re going to change the world. We were all there once, but let me tell you - plead with you - stop over-designing basic functions. The search function has, over the...