Hello world.
-
Stretching the User-Centered Design / Going to the Gym Metaphor to Breaking Point
In the world of digital product development and User Experience (UX), User-Centered Design (UCD) often sounds like a straightforward concept, much like a regular gym routine. But in practice, it’s a challenging endeavor that (from my experience) many organizations struggle to implement effectively. UCD is about placing the user at... -
UI, UX, CX, Service Design, defined with analogies
CX is UX, over time I get asked to define these terms frequently enough, that it makes sense to come up with my definitions to refer back to. User interface, user experience, customer experience, service design - they’re all pretty close together and they all overlap. Let’s define all four... -
The UX of Unretirement: Implications for User Experience (UX) in Digital Products and Workplaces
High inflation and insufficient savings for retirement is leading many older workers to delay or even abandon retirement plans. Research in the Harvard Business Review suggests that multigenerational teams can enhance productivity and performance, given that team members are willing to learn from their differences, as noted by researcher Megan... -
Strategies for Successful User Interface Migrations
Embarking on the transformation of a legacy application to incorporate a new user interface may seem daunting. It involves modernizing a web application while attempting to mitigate disruption for users, which often proves to be a complex task. Although change is essential and the updated interface is projected to enhance... -
Real time user interface production with generative AI hints at radical changes to UX design and accessibility
This post contains a lot of questions and very few answers, I hope you enjoy it regardless and it triggers some thoughts. Back in March, OpenAI demonstrated their newest model “GPT-4V” (the V is for Vision) on a dev stream: In this YouTube video at 16:19, Greg Brockman demonstrates turning... -
How to Get Your First Job in UX: A Guide
I’ve done a lot of UX work over the past 20+ years, from freelance and contract, to startups and big enterprise companies. I’ve also seen thousands of CVs (really) and hired over 100 people into design roles. I get asked (some permutation of) this question a lot, so it seems... -
Generative AI and User Experience: The Good, The Bad, and The Ugly
Hype around Generative AI has exploded – but we’re only beginning to understand the implications for software products, user experiences, and the risks of excluding people. The good: meaningful results for everyone For most of the history of software, to use any application you had to understand the graphical user...
- •
- 1
- 2