Hello world.
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Stopify - my own DIY music streaming service
My relationship with Spotify has changed over the years. I’ve had my account for 11 years and I’ve listened to over a million minutes of music. I’ve made playlists for 1,000s of people, discovered artists and whole genres and generally loved Spotify - and been an evangelist for it. Sadly,... -
This is a complete #humblebrag but I’m ok with that
This is a complete #humblebrag but I’m ok with that. My first book (from back in 2018) has been cited in over 50 academic papers. I just love the diversity of these titles: 🏠 Application of affordance factors for user-centered smart homes: a case study approach 🌇 Digital Arrival Infrastructures:... -
Are you planning to pre-emptively integrate AI-powered features into your software?
“Users spend most of their time on other sites. This means that users prefer your site to work the same way as all the other sites they already know.” (Jakob Nielsen’s Law of Internet User Experience) Users transfer their expectations of one system across to other systems they use. As... -
Stretching the User-Centered Design / Going to the Gym Metaphor to Breaking Point
In the world of digital product development and User Experience (UX), User-Centered Design (UCD) often sounds like a straightforward concept, much like a regular gym routine. But in practice, it’s a challenging endeavor that (from my experience) many organizations struggle to implement effectively. UCD is about placing the user at... -
UI, UX, CX, Service Design, defined with analogies
CX is UX, over time I get asked to define these terms frequently enough, that it makes sense to come up with my definitions to refer back to. User interface, user experience, customer experience, service design - they’re all pretty close together and they all overlap. Let’s define all four... -
The UX of Unretirement: Implications for User Experience (UX) in Digital Products and Workplaces
High inflation and insufficient savings for retirement is leading many older workers to delay or even abandon retirement plans. Research in the Harvard Business Review suggests that multigenerational teams can enhance productivity and performance, given that team members are willing to learn from their differences, as noted by researcher Megan... -
Strategies for Successful User Interface Migrations
Embarking on the transformation of a legacy application to incorporate a new user interface may seem daunting. It involves modernizing a web application while attempting to mitigate disruption for users, which often proves to be a complex task. Although change is essential and the updated interface is projected to enhance...
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